FREQUENTLY ASKED QUESTIONS

We're here to help. Get in touch and we'll get back to you as soon as we can

What is LiteSpeed Web Server?

LiteSpeed web server is a high-performance Apache drop-in replacement. LSWS is the 4th most popular web server on the internet and the #1 commercial web server. Performance up to 20x faster than Apache .

What Is MariaDB ?

MariaDB is a drop-in replacement for MySQL meaning it follows the same schemas and structure therefore is compatible with your current scripts/software that require mySQL. The difference is faster and safer data replication.

What uptime do you provide ?

We proudly provide 99.9% Website Uptime (not network or server). Industry-leading reliability of service and content delivery. We partner with Cloudflare and utilize its global network of caching data center.

What Are My Limits Per cPanel?

Concurrent Connections: 50
Number of Processes: 100
I/O Limit: 4048KB/s
I/O operations per second: 1024

What if I need more limits per cPanel?

We handle this on a case-by-case basis. Sometimes we can upgrade your current package  (we move all the data, you just have to pay the package difference). Scaling with HostFly is easy!

What’s an SSL certificate?

When a website has been secured with an SSL certificate, a visitor will see a padlock icon in their web browser and they’ll be connected to the site using the https:// protocol. We offer free SSL certificates with all our web hosting plans.

What is a domain name? How do domain names work?

A domain name is a bit like your physical address in that it’s how people find you out there on the World Wide Web. That’s why we call the bar at the top of a web browser the address bar. If a domain name is like your address then the server your website is hosted on is like the physical building.

How do I choose the best domain name for my website?

As a general rule, the best domain names are memorable and easy to spell, and many of the most popular companies named themselves by merging two words together (like YouTube, Snapchat, Instagram, etc.). Try different words in different combinations until you find something that’s available.

Once I register a domain name, can I change it later?

Once you register a domain name, you own that domain for the length of time that you specified, although you can potentially sell it or to transfer ownership to someone else. The good news, though, is that if you want to buy a new domain name and to use that one instead, that’s not a problem.

How long does a domain name registration last?

The minimum length that you can register a domain name for is a year, but you can also extend your registration to three years if you’d like to own it for longer. On top of this, we encourage you to renew domain name. You will get notifications via email when it’s time to renew the domain.

What’s needed to register a domain name on HostFly?

Good news: there are no special requirements to register a domain name with us. In fact, we’re open to everyone – you included! That said, we’ll ask for certain information throughout the registration process to make sure that we have your contact details on file in case of any problems.

I already have a domain name. Can I transfer it to HostFly?

Of course! As we mentioned earlier, when you register a domain name, it belongs to you – and not the company that you registered it with. However, your domain name must meet some requirements.It’s easy to get started and we provide all of the information you’ll need to walk you through the process.

24x7 Online Expert Support

You’re in safe hands with our world-class support team. We’ll help you manage and setup your site.

Our customer service team is dedicated to providing our customers with excellent service. If you need any help or information about any item,please do not hesitate to contact us.